As mentioned in the above description that different Kies versions support different models. Solution: First things first, check what version of Kies you are using and see if it supports your phone model. So, prior to taking steps to solve this problem you have to make sure that you are using the correct version of Kies that is compatible with your Phone. ![]() Apart from this, you might also get this unsupported device alert if you make an incorrect update. You can as well install both Kies 2.6 and Kies 3 on the same Computer, and whenever there is a connection between the unsupported mobile devices, a pop-up will appear on the screen to inform you to use the correct version of Kies. In this, firstly, it’s important to know that the supported models for Kies 2.6 are the devices with Android OS less than 4.3 and to be compatible with Kies 3.0 you must have a device that is Android OS 4.3 or more. Part 2: Samsung Kies Unsupported Device Alert Part 4: Samsung Kies Can't Sync Properly.Part 2: Samsung Kies Unsupported Device Alert.Part 1: Samsung Kies Stuck on Connecting Forever.Therefore, to know more just keep reading the below-given problems with solutions. But, lately, it is losing its popularity as it is giving its users a hard time operating it. Also, we will recommend an alternative to Kies so that you don’t have to face similar problems in future.Īs we know that Samsung Kies is now a popular software to manage data. Keeping firmware and drivers up to date can prevent unexpected crashes, so you might want to give this utility a try.Here, we will ride you through all the possible causes and their solutions which interfere with the working of this software.Apparently, many Samsung users are coming up with issues related to Samsung Kies.Īlthough, there could be a vast number of reasons for your Samsung Kies not connecting or working, however, in this article we have listed the most common issues along with their most portable and effective solutions to take off the burden and stress of your head. Taking everything into consideration, we can say that Samsung Kies Mini is a handy alternative for its bigger brother, but only if your device is found on the list of supported ones. Create a backup to be on the safe sideīefore updating the phone's apps or firmware, it is recommended to create a backup just in case issues occur - thus, users can be sure that their data is not lost during the update process (including contacts, messages or multimedia files).įurthermore, rebooting the phone is expected behavior, so users need not panic about this - once the update is completed and the Idle Screen of the phone is displayed, the handset can be disconnected from the computer and users can start exploring the new apps and features installed on their device, just as expected. ![]() One also needs to keep in mind that they should not disconnect the phone from the computer until Samsung Kies Mini displays a message that the process has finished (otherwise, the handset might become inoperable). The handset's battery needs to be fully charged - installing or updating new apps on the phone typically puts a strain on it, and insufficiently charged battery might prevent the process from completion. ![]() Users can choose to apply all or only part of the offered upgrades, depending on their choice. In order to benefit from the functions of Samsung Kies Mini, users need to connect their phones via USB cable to the computer, then wait until the application displays the available updates for the exact phone model. The main difference resides in the fact that Samsung Kies Mini can only be used with certain phone models (such as Vibrant, Captivate or Infuse), whereas Samsung Kies is compatible with a wider range of devices. Only dedicated to a few modelsĪs suggested by its title, it is a minimalist version of Samsung Kies, as it features fewer functions than the full edition. Samsung Kies Mini is such a software solution. Samsung is one of the most popular mobile phone manufacturers in the world, and since users throughout the globe purchase their handsets on a regular basis, it comes as no surprise that they also developed dedicated computer tools to manage mobile data via PCs.
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